Safety Center
Trade with confidence on StickMarket.
Use StickMarket’s trade flow, messages, shipping steps, tracking codes, confirmations, and reviews to keep collector-to-collector trades clear, traceable, and safer.
Built-in safety flow
Trading is handled step by step
Trade offers move through clear states: proposal, accepted, shipping details, shipped, confirmed, completed, and reviewed. Each step helps both collectors know what still needs action.
Trust signals
Profiles + reviews
Trade record
Messages + timeline
Trade inside StickMarket
Keep proposals, messages, shipping details, tracking codes, confirmations, and reviews inside StickMarket so there is a clear record if something needs review.
Check collector trust signals
Open the public profile before trading. Look at username, country, completed trades, reviews, and the average review score before accepting an offer.
Protect private details
Only shipping details needed for an accepted shipped trade should be shared. Never send passwords, bank codes, card numbers, or unrelated personal documents.
Safe trading checklist
Follow these steps before accepting, sending, or confirming a trade.
- Review both sides of the trade before accepting, including item numbers, quantities, and condition.
- Use counter offers instead of agreeing to changes only by message.
- For shipped trades, wait until both users have provided shipping details before sending items.
- Add tracking codes when available so the other collector can follow the shipment.
- Confirm and review only after the received items have actually arrived and match the agreement.
Shipping and packaging
For shipped trades, protect the items and keep the other collector informed.
- Pack cards and stickers so they cannot bend, slide, or get wet during shipping.
- Use sleeves, cardboard protection, bubble mailers, or rigid packaging depending on the item type and value.
- Photograph the packed items before sending when trading higher value items.
- Use tracked shipping whenever possible, especially for international or higher value trades.
Before confirming
Check received items carefully
Confirming a trade means your side of the trade is marked as received. Only confirm after checking the item numbers, quantities, visible condition, and whether the package matches the accepted offer.
Verify items
Compare every item with the trade proposal before confirming.
Message first
If something is unclear, message the other collector before confirming.
Leave a review
Reviews help future collectors understand trade reliability.
Warning signs
Be careful if someone asks you to bypass the flow
Do not confirm early, do not share unnecessary personal details, and do not rely only on external messages or screenshots.
Community conduct
Keep collector spaces respectful
- Be respectful in messages, forums, and trade notes.
- Do not pressure users to trade outside the platform.
- Do not impersonate another collector or brand.
- Do not spam offers, messages, or forum replies.
- Report suspicious behavior instead of escalating the conversation.
Reporting
Report issues with clear context
Include the trade number, username, message context, tracking reference, or item numbers when relevant.
Suspicious trade behavior
Examples: refusing to use the trade flow, constantly changing agreed items, fake tracking, or pressuring you to confirm early.
Harassment or abusive messages
Use report tools if another collector sends threats, insults, discriminatory comments, spam, or repeated unwanted messages.
Incorrect or misleading profile activity
Report impersonation, fake identity claims, suspicious review behavior, or misleading collection/trade activity.