Safety Center
Buy, Sell and Trade With Confidence.
Use StickMarket marketplace, order pages, trade flow, messages, shipping steps, tracking codes, confirmations, and reviews to keep activity clear, traceable, and safer.
Safety Records
Orders and Trades Stay Traceable
Marketplace orders and trade offers move through clear states such as payment, accepted, shipping details, shipped, confirmed, completed, and reviewed. Each step helps both sides understand what still needs action.
Trust signals
Profiles + reviews
Activity record
Messages + timeline
Keep Activity Inside StickMarket
Keep marketplace orders, listings, payments, trade proposals, messages, shipping updates, confirmations, and reviews inside StickMarket so there is a clear record if support needs to review something.
Check User and Seller Signals
Open public profiles and marketplace item pages before buying, selling, or trading. Review username, country, sales, completed trades, reviews, quantities, price, and item condition.
Protect Private Details
Share only the details needed for checkout, shipped orders, seller onboarding, or accepted shipped trades. Never send passwords, bank codes, card numbers, or unrelated personal documents in messages.
Marketplace Safety Checklist
Follow these steps before buying, selling, shipping, or confirming a marketplace order.
- Review seller username, country, item condition, price, quantity, and listing details before checkout.
- Keep payment and order updates inside StickMarket's checkout and order pages.
- Do not send payment outside the platform or agree to side arrangements that avoid the order flow.
- Sellers should ship only after the order status shows the correct paid or fulfilment-ready state.
- Buyers should check delivered items before confirming completion or leaving a review.
Trade Safety Checklist
Follow these steps before accepting, sending, or confirming a trade.
- Review both sides of the trade before accepting, including item numbers, quantities, and condition.
- Use counter offers instead of agreeing to changes only by message.
- For shipped trades, wait until both users have provided shipping details before sending items.
- Add tracking codes when available so the other user can follow the shipment.
- Confirm and review only after the received items have actually arrived and match the agreement.
Shipping and Packaging
For marketplace orders and shipped trades, protect the items and keep the other user informed.
- Pack cards and stickers so they cannot bend, slide, or get wet during shipping.
- Use sleeves, cardboard protection, bubble mailers, or rigid packaging depending on the item type and value.
- Photograph the packed items before sending when trading higher value items.
- Use tracked shipping whenever possible, especially for international, higher value, marketplace, or trade shipments.
Order Records
Keep Marketplace Context Together
Order pages, seller listings, messages, shipment updates, and reviews provide the context support needs if a marketplace issue needs review. Keep payment, fulfilment, and dispute details in the related StickMarket flow.
Before Confirming
Check Received Items Carefully
Confirming an order or trade means your side is marked as received or complete. Only confirm after checking item numbers, quantities, visible condition, and whether the package matches the accepted order or offer.
Verify Items
Compare every item with the order or trade proposal before confirming.
Message First
If something is unclear, message the other user before confirming.
Leave a Review
Reviews help other users understand marketplace and trade reliability.
Warning Signs
Be Careful if Someone Asks You to Bypass the Flow
Do not confirm early, do not pay outside StickMarket, do not share unnecessary personal details, and do not rely only on external messages or screenshots.
Community Conduct
Keep User Spaces Respectful
- Be respectful in messages, forums, and trade notes.
- Do not pressure users to buy, sell, trade, pay, or message outside the platform.
- Do not impersonate another user, seller, publisher, courier, payment provider, or brand.
- Do not spam offers, messages, or forum replies.
- Report suspicious behavior instead of escalating the conversation.
Reporting
Report Issues With Clear Context
Include the order number, listing link, trade number, username, message context, tracking reference, or item numbers when relevant.
Suspicious trade behavior
Examples: refusing to use the trade flow, constantly changing agreed items, fake tracking, or pressuring you to confirm early.
Suspicious marketplace behavior
Examples: asking for off-platform payment, sending misleading listing details, fake shipment updates, or pressuring a buyer to confirm before checking the order.
Harassment or abusive messages
Use report tools if another user sends threats, insults, discriminatory comments, spam, or repeated unwanted messages.
Incorrect or misleading profile activity
Report impersonation, fake identity claims, suspicious review behavior, or misleading collection/trade activity.